FAQ - Process
Below are some frequently ask questions about the rental process.
Please call our office to set an appointment with a Leasing Agent to view the
property you are interested in. Upon viewing the property, you can complete an
application with the Leasing Agent. The Agent will also collect the application fee and
a reservation deposit at this time. Applications are processed "first come, first serve
by deposit". You are asked to pay a "Rent Reservation Payment" at the time you
apply equal to one half of one month's rent to hold the property for you. The
application accompanied by the "Rent Reservation Payment" paid first will be
processed first. If the application is denied, or if you change you mind within 24
hours of the application being approved, the Rent Reservation Payment is refunded.
All adults age 18 and over must present photo identification and complete an application.
The income requirement is 3 times the monthly rent. We will check your landlord and
employment references to determine your ability to pay the rent on time and to take
care of the property.
All individuals completing an application must pay a $35 ($50 for married
couple) non-refundable fee with the application.
The application fee will cover the processing of credit, employment,
and residential history. We use Thomas Construction, Inc, Equifax,
and other services to help process the background check. The reservation
fee is applied to the first month’s rent charge.
The application fee is spent when we process the background check.
The “Rent Reservation Payment” will be returned to you in full.
The application fee will be deposited as soon as processing starts.
The “Rent Reservation Payment” will be deposited 24-hours after notification
of an approved application and becomes non-refundable at that time. We tell
any other interested parties the property is rented and we are holding it for
you until the scheduled move in date.
Usually the security deposit is equal to one month’s rent but may be more
depending on your credit and history. From time to time, some owners may
offer special promotions to help lease their property more quickly. The
security is paid when you move in and must be paid by certified funds
(cashier’s check or money order on a local bank). $200.00 of the security
deposit is a non-refundable administrative fee to help offset the costs of
preparing the move-in package and conducting the “move-in” and
“move-out” inspections.
The pet addendum, and any related deposit or fee is negotiated on a
case by case basis but usually starts at $250 per animal. Usually
the pet deposit is fully refundable. Our pet addendum requires that
the Resident have the property professionally treated for fleas and
the carpet professionally cleaned once they move out.
The balance of the one month’s rent and the security deposit are due
at move-in regardless of the day of the month. If you move in during
the middle of a month the prorated rent charge will be due on the first
day of the second month you are in the property.
Generally our leases are for a period of 12 months.
Rent is due on the first day of each month. A late fee
of $5.00 per late day is assessed if we have not received
your rent by the 2nd day of the month.
If you decide to move out prior to the end of the lease term then you
will be required to give us 60 days written notice, pay rent through
that 60 day notice period, and pay a penalty. The early termination
fee is equal to one month’s rent.
If you would like to apply to rent one of our listings, please complete
our information request form. We will follow up with you soon. If
you are sending this outside of normal business hours, please bear in
mind that our administrative staff is working Monday through Friday to
process these applications as quickly as they can on a first come,
first served basis.
Contact us with any other questions.